Reference

Browse Our Legal Policies and User Terms

We keep our legal documentation clear so you know exactly where you stand. Your data, your account, your payments through bKash, Nagad, or Rocket — we explain how each is handled, what rights you have, and who to reach when something needs attention.

Account TermsData HandlingPayment PolicyCookie UseUser Rights

Browse the Lobby Read FAQ

Explore How We Handle Your Account and Data

tiger2 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

tiger2 operates under terms that define how we collect, store, and use your information when you open an account or make a deposit via bKash, Nagad, or Rocket. We collect only what we need to run your account: your name, contact details, payment references, and device

1
information for security checks. We do not sell your personal data to outside parties. Your payment data — the bKash number you deposit from, the Nagad account you withdraw to, or the Rocket reference on a transfer — is stored using encryption and used only to
2
process your transactions and verify your identity. Cookie data helps us remember your preferences and keep sessions secure across devices. If you access the platform from a mobile browser, we may store a device fingerprint to detect unauthorised login attempts. Retention periods vary: transaction records are
3
kept as long as regulatory requirements demand, while session cookies expire when you close your browser. You can request a copy of your stored data or ask us to delete non-essential records by contacting our support channel. Availability of the platform depends on local law and
4
eligible regions — we do not extend services where they are not permitted. These terms apply equally whether you fund your account through bKash, withdraw via Nagad, or use Rocket for either direction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY PRACTICE

Switch to the Details on How We Protect You

We take a practical approach to data security and account protection. Every layer — from login verification to payment processing through Rocket or Nagad — is designed around the assumption that mobile access is how you reach us. Here is what that means in concrete terms.

Encrypted Storage

All personal and payment data sits behind encryption at rest. Your bKash deposit references and Nagad withdrawal numbers are never stored in plain text. Even internal staff access requires elevated permissions with audit logging on every query.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language and layout choices. No advertising cookies are shared with outside networks. You can clear cookies through your browser settings at any time without losing account data.

Account Verification

When you withdraw, we verify your identity against the details you provided at registration. This includes matching your Nagad or Rocket account name with your tiger2 profile. The step exists to prevent unauthorised withdrawals, not to delay your funds.

Data Retention Policy

Transaction records stay on file for as long as applicable regulations require. Session data and device fingerprints are purged after a defined inactivity window. You may request early deletion of non-essential records through our support channel at any time.

Access Rights

You can request a full export of stored personal data in a readable format. If something is inaccurate — a misspelled name, old phone number — submit a correction through live chat or email and we update it within a reasonable timeframe after confirming your identity.

Incident Response

If we detect unusual activity on your account — login from an unfamiliar device, multiple failed OTP attempts — we temporarily lock access and notify you. You regain access by verifying through your registered bKash or Nagad number with our support team.

POLICY CONTACT PATHS

Open a Channel When You Need Policy Help

If you have questions about how your data is used, want to update personal details, or need clarification on any legal term, we offer direct paths to reach our team. Responses come from people who understand Bangladesh payment flows and can walk you through your rights in plain language.

Live Chat Reach us through the chat widget on any page. Ask about data requests, account terms, payment policy queries, or anything else covered in our legal documentation. We handle policy questions the same way we handle account queries — directly and without delays.

Email Support Send a detailed request to our support email for formal data access queries or deletion requests. We reply with written confirmation so you have a record. Attach your account reference and the specific policy section you need clarified.

Account Settings Some policy actions are self-serve. Inside your account dashboard you can update personal details, review recent payment references from bKash or Nagad, and download a summary of your stored data without waiting for a support reply.

Check Answers to Legal and Data Queries

Below are questions we receive about legal terms, data rights, and payment policies. Each answer reflects how we actually handle things — no vague language, just the process as it works for you.

We collect your name, email, phone number, and the payment reference from your bKash, Nagad, or Rocket account. Device information is logged for security. We do not ask for anything beyond what is needed to run and protect your account.

Yes. Contact support via live chat or email with your account reference and state what you want removed. We delete non-essential data promptly. Transaction records that regulations require us to keep are retained until the obligation expires, then purged.

Payment references are encrypted at rest and accessible only to verified internal systems during transaction processing. We do not store your bKash PIN or Nagad app password — only the account number and transaction reference needed to match deposits and withdrawals.

We do not sell or share your personal information with advertisers or unrelated companies. Data may be disclosed only if required by a lawful authority or where necessary to process your payment through the relevant mobile wallet provider.

We use session cookies for login persistence and preference cookies for layout settings. No third-party advertising cookies are deployed. You can disable cookies in your mobile or desktop browser, though this may log you out between sessions.

Access depends on your local law and eligible regions. We do not extend services where they are not permitted. It is your responsibility to confirm that using the platform is allowed in your location before creating an account or making a deposit.

Open a live chat session or send an email referencing your account. Specify which detail is wrong — name spelling, phone number, payment account — and provide the correct version. After verifying your identity, we update the record and confirm the change to you.

Multiple failed login or OTP attempts trigger a temporary lock. We notify you at your registered contact. To unlock, verify your identity through your bKash or Nagad number via support. The lock protects your balance and personal data from unauthorised access.

Transaction data — deposits via bKash, withdrawals to Nagad or Rocket — is retained for as long as regulatory obligations apply. Once the retention window closes, records are permanently deleted. You can ask support which records are still on file at any time.

The complete terms and conditions are linked from your account settings page and from the footer of every page on the site. They cover account use, payment processing, data handling, and the conditions under which we may suspend or close an account.

Browse Our Legal Policies and User Terms

Switch to the Details on How We Protect You

Encrypted Storage

Cookie Management

Account Verification

Data Retention Policy

Access Rights

Incident Response

Open a Channel When You Need Policy Help

Check Answers to Legal and Data Queries

01 What personal data does tiger2 collect when I open an account?

02 Can I request deletion of my personal data?

03 How is my bKash or Nagad payment information stored?

04 Does tiger2 share my data with outside companies?

05 What cookies does the site use and can I turn them off?

06 Who can access the platform and what determines eligibility?

07 How do I correct inaccurate information on my account?

08 What happens if someone tries to log in to my account without permission?

09 How long does tiger2 keep my transaction records?

10 Where can I read the full terms that apply to my account?

Related pages