Reference

How tiger2 Handles Your Privacy

We built our privacy practices around the same mobile-first approach you use to fund your account through bKash, Nagad or Rocket.

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tiger2 How tiger2 Handles Your Privacy
PRIVACY HELP

Explore Your Privacy Support Channels

If you have questions about your data, how we use it, or want to exercise your rights under this policy, our support paths are straightforward. We respond to privacy queries with the same urgency we bring to payment processing — because your data deserves that same attention. Reach us through whichever channel suits your routine, and reference your registered mobile number so we can locate your account quickly.

Team online

Live Chat

Open the chat widget from any page on our platform. Mention your privacy concern and our agent will route you to the data team. Expect a response within minutes during active hours — no need to leave the site or open another app.

Email Support

Send your data request or privacy question to our support email address listed on the contact page. Include the mobile number linked to your account and describe what you need — data copy, correction, or deletion. We aim to acknowledge within one working day.

Account Settings

Log into your tiger2 account and head to the settings section. From there you can update your personal details, review active sessions, and manage communication preferences directly without waiting for a support response.

DATA HANDLING

Check How We Protect What You Share

We treat your personal information with the same precision we bring to processing your bKash deposits or Nagad withdrawals. Every layer of our data handling — from collection to storage to eventual deletion — follows a clear operational logic designed to keep your account secure and your rights intact. Here is exactly how each area works on tiger2, depending on your local law and eligible regions.

Collection Scope

We collect your name, mobile number, email, and wallet transaction references when you register or make a deposit through bKash, Nagad or Rocket. We do not request unnecessary documents or store data beyond what account operation and legal compliance require.

Cookie Usage

Our platform uses cookies to remember your login session, language preference, and navigation choices. We do not use tracking cookies that follow you across unrelated sites. You can clear or block cookies through your mobile browser settings at any time.

Account Security

Your password is hashed and never stored in plain text. Sessions expire after inactivity, and we send a verification code to your registered mobile number for sensitive changes like withdrawal address updates or password resets via OTP.

Data Retention

We keep your account data while your account is active. After you request closure, we retain records for the minimum period required by applicable regulation in eligible regions, then permanently delete them from our active systems.

Third-Party Sharing

We share data only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with service providers who help us operate the platform. We never sell your personal information to advertisers or data brokers.

Your Rights and Requests

You may request access to your data, ask for corrections, or request deletion by contacting our support team via live chat or email. We verify your identity through your registered mobile number before processing any data request. Response timelines depend on request complexity.

Open Answers to Common Data Queries

We know privacy policies can raise more questions than they answer. Below are the things our account holders ask most often about how tiger2 handles personal data, wallet information, and account records. If your question is not covered here, reach out through live chat or email and reference your registered mobile number.

We collect your full name, mobile number, email address, and the wallet reference tied to your bKash, Nagad or Rocket transaction. This is the minimum we need to verify your identity, process payments, and keep your account secure.

No. Your mobile wallet PIN is entered only within the bKash or Nagad app on your device during a transaction. We never see, store, or have access to your wallet PIN at any point in the deposit or withdrawal process.

Contact our support team via live chat or email and request a data copy. Provide the mobile number linked to your account so we can verify your identity. Once confirmed, we compile your data and send it to your registered email address.

Yes. Send a deletion request through live chat or email. After identity verification via your registered mobile number, we remove your data from active systems. Some records may be retained briefly if required by applicable law in eligible regions.

We do not sell or rent your personal data to any third party for their marketing purposes. Data sharing is limited to payment processors like bKash, Nagad and Rocket, and to service providers who help us operate the platform under strict agreements.

We use session cookies to keep you logged in and preference cookies to remember your language and layout choices. We do not deploy cross-site tracking cookies. You can manage or clear cookies through your mobile browser settings whenever you choose.

Passwords are hashed and never stored as plain text. We use OTP verification sent to your registered mobile number for sensitive account changes. Sessions time out after inactivity, and you can review active sessions from your account settings.

After account closure, we retain your records for the minimum period required by applicable regulation in your eligible region. Once that period ends, your data is permanently deleted from our active systems. The exact timeframe depends on local legal requirements.

Yes. We send a notification to the email or mobile number registered on your account before material changes take effect. We also update the revision date at the head of this page so you can confirm you are reading the current version.

This policy applies to all account holders regardless of location. However, access to tiger2 and the protections available to you depend on your local law and eligible regions. We recommend reviewing both this policy and any applicable local data protection rules.

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